FAQ's

S and J Mini Storage FAQs

STORAGE FAQs

What is my first step?
What are my storage options?
What if I select the wrong size unit?
What are your security features?
What if you don't have any units available?
When can I access my unit?
What are your office hours?
What do I need to bring with me when I come in to rent a unit?
Do you provide locks?
Does anyone else have access to my unit?
How do I get my belongings to my space?
How do I get in and out of the facility?
How much notice do I need to give you before moving out?

BILLING FAQs

Is there an administrative fee?
Is there a security deposit?
When is my rent due?
Will I receive a monthly invoice?
How can I pay my bill?

STORAGE FAQs

What is my first step?
Go to the "Rent a Unit" tab, choose the size of storage unit you would like to rent, click "Rent Now" and enter your information on our secure site. You can also call us at 605-274-7374 and we will get you signed up for a storage unit. If you want to pay with cash or check, no problem, we will be happy to meet you at the storage units to get you the right unit.

What are my storage options?
Our standard unit sizes range from 5x10 (approx. size of a closet) to 10x40 (approx. size of a larger two-car garage) with many options in between. Check out our "Rent a Unit" tab on our website for available sizes and prices.

What if I select the wrong size unit?
Don't worry. if you need to make a change after looking at your unit or at a later date, it's easy. Contact us and we can conveniently increase or decrease your unit size at any time (subject to availability).

What are your security features?
Our security features include computerized gate access, a fenced facility, and 24-hour video surveillance system. Each person storing with us will receive a Gate Access Code when renting a unit. The Gate Access Code identifies their presence on the site.

What if you don't have any units available?
If we do not have any units available for you to rent, we would be happy to put you on a waiting list. If we do not have the particular size you would like, we can put you on a waiting list for that too. Reserve the next available unit @ 605-274-7374.

When can I access my unit?
You have access to your unit 7 days a week, 365 days a year from 6 AM to 11:59PM.

What are your office hours?
We do not have set office hours, so please call if you know you are stopping by and we will gladly meet you.

What do I need to bring with me when I come in to rent a unit?
You will need one form of current federal or state issued identification, such as your driver's license or your social security number. Some form of payment, whether it is cash, check, or credit card. When you are ready to move your things in, you will need a padlock.

Do you provide locks?
Not at this time. Please bring a padlock or circular lock with you when storing your items.

Does anyone else have access to my unit?
You alone control access to your storage unit, unless YOU choose to give someone else access. If you do give someone else access to your unit, it's important that you provide us their names. You are responsible for your unit and the surroundings, if the person you have given access to damages or causes any problems at the facility, you will be responsible.

How do I get my belongings to my space?
Our units are one level and offer the convenience of drive-up access.

How do I get in and out of the facility?
There is only one gate for entering and exiting the facility. You will need an access code to enter the gate. Drive up to the keypad and punch in your code. When leaving you will exit from the same gate that you entered, drive up to the gate and a sensor will open the gate so you may exit. You must exit the facility in a vehicle for the sensor to open the gate.

How much notice do I need to give you before moving out?
A 30-day notice is required. At the time of your move-out just remove your lock when you are done clearing out your space and stop by our office on your way out to let us know youâ€(tm)ve vacated your unit. If we are not in the office, call us @ 274-7374 to let us know you are out. This will allow us to check your unit and get you your security deposit back.

Is there an administrative fee?
No, we do not charge an administrative fee. Only the monthly rental fee and a one time security deposit that will be returned as long as the unit is left clean and undamaged along with a 30 day notice of moving your items out.

Is there a security deposit?
Yes, there is a $25 security deposit on a storage unit. This will be returned if you the unit was cleaned (swept out), undamaged, and proper notice was given.

When is my rent due?
Your rent is due on the first of each month. A $25 late fee will be charged if the rent is later than the 5th of the month. In some instances, if your due date is different then the 1st of the month then the late fee will be charged 5 days after your due date.

Will I receive a monthly invoice?
If you have an email address you will be emailed a reminder that your rent is due soon. Text reminders to your cell phone are also sent. If you have chosen the recurring billing option, your credit card will be automatically charged on your due date and you can disregard the notice.

How can I pay my bill?
*PAY IN PERSON ' drop by S & J Mini Storage and pay by cash, check or credit card (VISA, MasterCard, or Discover.)). If we are not in the office, please do not put cash in the dropbox/door slot.
*PAY BY MAIL ' Simply put your payment in an envelope and mail it to 1705 E. Rice Street, Sioux Falls, SD 57103. Please make sure to put your unit number on your check or money order.
*PAY ONLINE THROUGH sandjministorage.com ' simply choose Make a Payment at the top of the website to pay your bill. We accept VISA, MasterCard, or Discover.
*ENROLL IN RECURRING BILLING ' On a monthly basis, S & J Mini Storage will automatically charge your credit card for you. Choose Make a Payment at the top of the website, once logged on choose the Recurring Billing icon. Once your information is saved on the secure site, your card will be automatically charged on the 1st of each month.